Wherever Ford grows in India, we’re already on the ground.
Chennai·Bengaluru·Coimbatore
On-the-ground destination services for Ford India’s growing domestic programme, delivered across Chennai, Bengaluru & Coimbatore, in partnership with Weichert Workforce Mobility.
where expertise meets empathyPrepared for
We start with your worldFord × India
Before we talk about us
We don’t just know relocation. We make Ford’s India expansion frictionless.
Ford has doubled down on India as a global technology base, with thousands of engineers and specialists across Chennai, Bengaluru & Coimbatore. The new Chennai Global Technology & Business Center is set to become one of Ford’s largest technology hubs outside the United States.
As Ford scales those capability centres, now into Coimbatore, we are the partner on the ground that makes every move land softly.
The Chennai tech base
$195M+
invested in Ford’s Chennai technology & business center
Among Ford’s largest hubs anywhere, and a growing domestic-mobility programme reaching from the metros into Tier-2 Coimbatore.
Three cities, one Tier-2 location everyone is watching. Here is how we land every move.
we make ford’s india expansion frictionlessthree cities · one standard
Who IKAN isCompany overview
An overview of IKAN
Since 1996, and trusted by the people who audit DSPs.
~30 yrs
India-focused, since 1996
35+
global industry awards
20k+
assignments · 1,000+ clients
Six wholly-owned offices including Chennai & Bengaluru, an authorised DSP in the Weichert Global Network, and a top-tier destination-services partner for technology & automotive programmes.
Third-party proof, dated & checkable
“DSP of the Year”Relocate Awards · DSP of the Year · 2023 & 2024
FEM APAC EMMA · 2024 & 2025DSP of the YearForum for Expat Management
FEM APAC EMMA · 2023Outstanding Agility & Crisis ManagementForum for Expat Management
AccreditedISO 9001 · 14001 · 27001EuRA GQS+
company overviewsince 1996 · 35+ global awards
Operational presenceAcross India, your three cities
Operational presence throughout India
Your whole programme sits inside our strongest region.
Owned officeTier 2 cityFord’s 3 cities
Six wholly-owned offices and 18+ Tier 2 cities, ~52 specialists nationwide. Ford’s three cities all sit in our deepest southern cluster, on one system and one standard.
Chennai · owned office
Your bulk location, on home ground, Rajesh Yerra’s team.
Bengaluru · owned office
Our deepest bench, business co-owner on site + a full destination team; the Tamil reach into Coimbatore.
Coimbatore · served on the ground
Tier-2, delivered in person from Bengaluru & Chennai, by design.
operational presence6 owned offices · your 3 cities, one southern stronghold
On the ground for FordChennai support structure
Your on-ground support structure · Chennai
One team on the ground, and one person who owns Ford.
Rajesh YerraSingle point of contact, owns every SLA, report & escalation
Coordinator · Associate Director, Client Services
Shakila P.K.
Senior Destination Consultant
Geetanjali
Senior Destination Consultant
+3
Three dedicated Ford consultants, onboarding now
Governance · one accountable owner
A named single point of contact reduces HR involvement in day-to-day execution. Your assignee meets a friend at IKAN, never a stranger, and never a sub-contracted broker.
“An assignee never gets a remote, hand-off experience. Our own consultant, for the whole move.”
chennai support structureled by Rajesh Yerra · single point of contact
The remote location, solvedCoimbatore · Tier-2
How we deliver in Coimbatore
Coimbatore isn’t a gap. It’s a deliberate model.
A coordinator and three Tamil-speaking consultants from our Bengaluru bench are on the ground for the whole assignment, never a remote hand-off. We don’t keep a standing office for a year of staggered moves, and we don’t fake one.
Kingston
Coordinator
VS
Vinod S
Consultant
A
Ajay
Consultant
M
Murali
Consultant
Already mapped
Housing-agent network & residential zones pinned across the Saravanampatti-Kalapatti IT corridor.
The language bridge
Tier-2 landlords negotiate in Tamil only, so our consultant closes where a non-Tamil assignee would stall.
The deposit, handled
~10months
the deposit owners ask for, up front
A heavy deposit is the local norm. Our Tamil-speaking consultants negotiate it down and check every clause, so your people aren’t handing ten months’ rent to a stranger they can’t read.
coimbatore · tier-2on the ground, by design, not sub-contracted
On the ground for FordBengaluru support structure
Your on-ground support structure · Bengaluru
Our deepest bench, on site, co‑owned, surge‑ready.
Bengaluru is our largest southern team and the Tamil reach into Coimbatore. Our office sits at Bannerghatta, on the corridor your assignees know.
Soni
Coordinator · Director, Operations
VS
Vinod S
Destination Consultant
R
Ramya
Destination Consultant
A
Ajay
Destination Consultant
M
Mary
Senior Account Manager
M
Murali
Destination Consultant
Bannerghatta office · Bengaluru
Axis Inspiron, SYNO-49, Devarachikkanahalli Main Road, off Vijaya Bank Layout, Bengaluru South 560076.
Why it matters for Ford
Surge depth when a wave lands, and the Tamil & Kannada bridge that carries straight into Coimbatore.
bengaluru support structureco-owned office · led by Soni
We’ve already built itcoimbatore-domestic.ikan.co.in
Your package starts with a Destination Guide
Ford’s package opens with a Destination Guide. Ours is already live.
coimbatore-domestic.ikan.co.in
Ours isn’t a PDF. It’s a complete, live destination guide for Coimbatore, your hardest city, with a pre-vetted local bench behind it. (Open it live on the call.)
And it’s not just Coimbatore, every Ford city is already mapped: 170+ named communities across your three cities, with schools and vetted agents pinned. Delivery-ready before the first file lands.
tier-2 playbookinternational-grade depth, for your hardest location
Your young joiners“First Move” · duty of care
A signature programme for first-time movers
For your young joiners, we don’t just house them, we protect them.
Most are 22 to 25, relocating for the first time, on tight budgets, the cohort most exposed to a rough landing and to India’s rising rental fraud. So we wrap them in “First Move,” aligned to the ISO 31030 duty-of-care standard.
On arrival
Managed secured corporate housing
We land them in managed, secured corporate housing and then settle them in: vetted, move-in-ready housing, never a 22-year-old dropped into the open market.
No scams
Deposit & fraud protection
With rental fraud on the rise in India, we coach: never pay before keys; registered agreement; verified landlord.
Never alone
24/7 + a human buddy
A 24/7 helpline & emergency protocol, plus a buddy/onboarding network, the antidote to first-mover loneliness.
Financial-setup guidanceAligned to ISO 31030 duty-of-care
“first move” duty of carethe differentiator almost no DSP brings
Your Destination Support PackageMapped to Ford’s Service Menu
Ford’s 16 / 8-hour flex programme, delivered to the line
We’ve read your package. We deliver every line of it.
A free 1-hour consult, then a flex allowance across your Service Menu, 16 hours in Chennai & Bengaluru, 8 hours in Coimbatore, delivered by one IKAN consultant, in-region and in the vernacular, from first call to settled-in.
Ford’s Service Menu
How IKAN delivers each, on the ground
Area Orientation & Schools
virtual 2h · accompanied 4-8h · schooling 2-8h
Our live city Destination Guide + a consultant who’s actually driven the corridor, and the real Oct to Feb school-intake reality, not just a list.
Home Search & Viewings
tutorial 2h · research 4h · +2 accompanied 6h
A pre-vetted shortlist off a mapped landlord bench before they land, listings validated as genuine, agent introductions, accompanied viewings.
Lease Assistance, review & negotiate
review 2h · + negotiation 4h · terms, not rent
The vernacular bridge, standard lease terms negotiated in the landlord’s own language, then six-eyes-reviewed before it reaches your transferee.
Check-In Inspection & Utility Hook-Up
tutorial 1h · accompanied 4-6h
The property-condition report your package names, already a live IKAN app, date-stamped behind every deposit return; plus cooking-gas, internet & mobile.
Settling-In
tutorial 2h
The domestic essentials, utility set-up, local registrations, service providers & health-centre setup, so daily life just works.
1-hour intro consult · free, never deductedWritten Time Allocation agreed after the call16h Chennai & Bengaluru · 8h Coimbatore
your destination support packageone consultant · every line of the menu
Unique in the Indian marketLocal value
Services unique or particularly valuable in India
The edge only a local partner brings.
The single most decisive thing we do in a Tier-2 market:
The vernacular bridge
Consultants who speak Tamil, Kannada, Hindi & English, and negotiate the lease terms, in the landlord’s own language, that a non-Tamil assignee simply can’t close.
Local knowledge
Live city guides
Real rental bands, deposit norms & neighbourhoods for every market, not generic filler.
Settling-in
The domestic essentials
Advice and information on schools, cooking-gas, internet & state-to-state vehicle re-registration.
On request
Ancillary services
When a move needs them: corporate housing, household goods, pet relocation and transport solutions.
unique in indiathe vernacular bridge · settling-in · ancillary services
TechnologyBuilt & run by us
Technology & innovation
It’s not that we use AI. It’s how.
Thirty years of India encoded into a system that hands a brand-new consultant senior judgment instantly and enforces every SOP and SLA, so our people focus on your transferee. One of the only Indian DSPs with a dedicated Chief Technology & AI Officer.
System of record
i-Track + AIRA
Every move tracked, every SLA enforced, reportable to you.
Your Destination Guide
IKAN Hub
The guide, tour, lease & live status, in your transferee’s pocket.
Your check-in inspection
Condition-report app
The accompanied check-in your package names, a live, date-stamped app.
AI, in production
Order → programme
An RMC order becomes a drafted itinerary in ~30 seconds, governed, human-supervised.
All live today, governed and human-supervised, data stays in-region; no transferee PII leaves the platform. Built to integrate with Weichert Go, so we run inside your platform and reporting, not ours.
Every metric below is SMART, measured and tied to the SLA, with agreed remedies for non-compliance, so Weichert can score us objectively, and Ford never has to wonder. Per-service turnaround times are set with you at contracting, to Ford’s policy.
Initial transferee contact≤ 24h
Term sheet after walk-through≤ 48h
Reporting, on-time & accurate100%
Escalations resolved within SLA≥ 95%
Invoice accuracy≥ 99%
Crisis-protocol activation< 60 min
Agreed remedies for non-complianceReported through Weichert GoReviewed every quarter
service levels & kpiscommitted · measured · tied to the SLA
The operational spineEscalation & continuity
Escalation matrix & crisis protocol
When something goes wrong, you already know who, and by when.
Tier 1Destination consultant, day-to-day issueson the spot
Tier 2Coordinator, account & SLA owner≤ 4h
Tier 3Relocation Manager, severe / unresolved≤ 24h
CrisisManagement + 24/7 line, medical, safety, accommodation failure< 60 min
Anything unresolved auto-escalates within 48 hours. And we carry primary + secondary suppliers in every city, so a volume spike never stalls a move.
escalation & continuitynamed owners · agreed windows · 24/7
A partner you can auditSecurity · reporting · commercials
Built for the standard Weichert holds
Partner-grade on every measure that gets audited.
Data security, ISO 27001 controls + India DPDP Act 2023: Ford = Data Fiduciary, IKAN = Processor; consent, retention & cross-border handled.
Reporting, programme status, exceptions and cost, with client and employee satisfaction reported through to you.
Commercial transparency, agents’ fee disclosed and negotiated; mark-ups disclosed and supplementals surfaced; flexible models, never driven by price alone.
A US-headquartered HR-technology company ran an intra-India group move of entry-level hires into a single city, low budgets, singles from small towns, a 15-day window. We redeployed bench capacity with no added headcount and held the standard as volume climbed.
Why it maps to Ford
Entry-level, low-budget, tight window, into a tough market, the exact shape of your Coimbatore new-joiner wave.
proof at scale40 → 180 · zero escalations
What actually happens on the groundDomestic frictions · solved
The challenges a domestic assignee really meets
The frictions a domestic move runs into, and how our people solve them.
None of these show up in a policy document. All of them decide whether your transferee is happy by month two. Our consultants have met every one of them before.
01Shared housing & “bachelors not welcome”
Society rules quietly block single working professionals. We know which societies accept them and pre-clear the rules with the owner before a viewing wastes anyone’s day.
02Dietary practice vs owner preference
Many buildings are vegetarian-only and never say so on a listing. We match tenants to buildings that fit and broker the conversation in the local language.
03Opposite-sex singles & the morality lens
Co-living draws hard questions from owners and societies. We find owners comfortable with it and present the tenancy so it holds up to those questions.
04Objections linked to religious practice
Some buildings carry unspoken restrictions. We steer around them and place people where their practices are simply never an issue.
05Budget limitations
Entry-level budgets meet inflated asks. We know the real rental bands and brief your assignee on what’s fair, so a tight budget lands the right building, not an inflated ask.
06Family in the loop
Parents often drive the decision. We guide them through the home search and carry a parent or sibling as co-travellers through the temporary-housing phase.
domestic frictions · solvedthe judgment a policy document can’t carry
Proof · duty of careCoimbatore
When it mattered most, in Coimbatore
A senior transferee we’d placed in Coimbatore suffered a stroke. Our consultant rushed him to hospital, and IKAN paid ₹3 lakh for the surgery upfront, before insurance settled.
When he recovered, we coordinated everything home, goods shipped, apartment surrendered, deposit recovered. This is what “on the ground” really means.
“Geetanjali was an amazing guide. She shared great insights on the history and culture of the city, with such a warm and benevolent nature.”
Trustpilot review · on Geetanjali, Chennai
“Vinod is very knowledgeable about Bangalore and Karnataka, always willing to help, and spent the time to find the best place for our family’s needs.”
Trustpilot review · on Vinod, Bengaluru
Trustpilot
★★★★★
4.8 / 5
490+ reviews on Trustpilot
duty of care & real voiceswe treat your people like family
✕
for Ford India
People, Platform & Processes, perfected, on the ground in India
Give us Ford’s India, and we’ll make you proud.
Your three cities covered, your duty of care protected, with the partner that treats your people like its own.
Thank you. Questions & discussion welcome.
IKAN × Weichert · for Ford Indiawhere expertise meets empathy
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“DSP of the Year”Relocate Awards · DSP of the Year · 2023 & 2024
